Last updated 16 October 2026
Support
Help for existing Atlas CS customers.
1. Raise a request
Sign in to your Atlas CS workspace and raise a request from the portal. Priority support is included on the Fully Managed plan.
2. Email support
You can also email [email protected] and we will reply as soon as we can. Please include your company name and a short description of the problem.
3. Quick answers
The Ask Atlas assistant can answer most how do I questions straight away, using your own data where you are signed in.
4. Status and incidents
If something is not working, tell us through the portal or Ask Atlas and we will keep you updated until it is resolved.